Frequently Asked Questions
Everything you need to know about Haraps home essentials and your shopping experience.
What is the typical delivery timeframe for Haraps furniture?
Most of our home decor and small furniture items ship within 3-5 business days. For larger furniture pieces, delivery usually takes 7-14 business days depending on your location and the white-glove service requirements.
Do you offer a warranty on your home products?
Yes, all Haraps products come with a standard 12-month limited warranty that covers manufacturing defects in materials and workmanship to ensure your home remains beautiful and functional.
What is your return policy for home decor?
We want you to love your space. If you are not satisfied, you can return items in their original packaging within 30 days of delivery. Please note that custom-made furniture or final sale items are non-returnable.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay to help you design your dream home now and pay later.
How can I track the status of my order?
Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to our logistics partner's portal for real-time updates.
Are the materials used in Haraps products sustainable?
Haraps is committed to eco-friendly practices. We prioritize the use of FSC-certified wood, recycled textiles, and non-toxic finishes in our product lines to support a healthier planet and home.